ITS Academy

AI governance for critical infrastructure.

Practical, research-led training for professionals responsible for AI-enabled essential services and consequential systems. ITS Academy translates AI governance frameworks, regulatory principles and critical-infrastructure experience into operational controls, decision processes and reusable implementation tools.

Free self-paced course · Now available

AI Governance for Critical Infrastructure is a 57-minute foundational course comprising nine modules, verified video progression, knowledge checks, a final assessment and an ITS Academy certificate of completion.

What makes it different

Built for operational reality, not theory

Operational, not merely conceptual

Our programmes focus on what organisations must be able to do: identify AI systems, classify risk, assign authority, monitor behaviour, intervene during failure and preserve evidence.

Artefact-based learning

Participants develop practical outputs: AI inventories, authority matrices, governance decision records, incident playbooks, vendor-assurance checklists and implementation roadmaps.

Source-disciplined

Each programme distinguishes between published regulations and frameworks, emerging work, sector standards and operational controls developed independently by ITS.

Built from critical-infrastructure experience

Telecom provides the primary operational foundation, with governance methods carefully adapted for energy, cloud, data centres and other critical-infrastructure environments.

Learn

Start free with the foundations

Accessible, self-paced learning that gives every team a shared vocabulary for operational AI governance before deeper practitioner work begins. No coding background required.

Live nowAccepting expressions of interestIn preparation
01
AI Governance for Critical Infrastructure
Free · 57 min 39 secAvailable now

Understand why AI governance changes when AI systems affect essential services: AI inventory, risk classification, human oversight, monitoring, intervention, incident response and vendor accountability.

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Apply

Practitioner programmes & workshops

Programmes that help people apply operational AI-governance methods and leave with concrete artefacts. Central to each is the operational governance of AI with consequential authority, not generic compliance. Status is marked on every card.

Live nowAccepting expressions of interestIn preparation
02
Operational AI Governance for Critical Infrastructure
Live · 4–6 hrsExpressions of interest invited

A practical foundation programme for executives, technology managers, risk and compliance professionals, product owners and infrastructure practitioners, building an AI inventory, risk classification, human authority and incident preparation.

Get updates on this programme →
03
Telecom AI Governance Practitioner Certificate
Assessed cohort · 12–18 hrsFirst cohort under preparation

The flagship programme for telecom operators, vendors, NOC teams, governance professionals and regulators. Participants build an assessed portfolio: inventory, risk register, authority matrix, monitoring plan, vendor-assurance record and incident-response plan, and receive an ITS Academy certificate of completion. The certificate is not a regulatory licence, professional accreditation or third-party certification.

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04
NIST AI RMF 1.0 Implementation for Telecom & Critical Infrastructure
Under preparation

Apply GOVERN, MAP, MEASURE and MANAGE to telecom and critical-infrastructure operations, producing a system profile, implementation map, measurement plan, risk register and governance decision record.

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05
Human Judgment & Override Protocols for Autonomous AI Systems
Pilot cohort under preparation

Moves human oversight from principle to operational capability: defining who can approve, modify, restrict, suspend or stop an AI system, intervention triggers, escalation times and evidence requirements.

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06
AI Incident Response for Critical Infrastructure Operations
Institutional enquiries invited

Detect, contain, investigate and recover from incidents where an AI system remains technically operational but produces unsafe, misleading or contextually incorrect decisions.

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Engage

Organisational workshops, tabletops & readiness

Work with ITS →

Delivered with your organisation as fixed-scope engagements. Full formats, audiences and the engagement flow are on Work with ITS.

AI Governance Tabletop for Telecom Operators

A facilitated exercise testing how an organisation would govern an AI-enabled network incident under uncertainty. Available as a two-hour executive tabletop, half-day operational tabletop, or full-day organisational simulation.

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Board Oversight of AI Risk

A 90-minute executive briefing or half-day facilitated session for boards, executives, risk leaders and governance committees, covering risk appetite, materiality, vendor exposure, escalation thresholds and governance evidence.

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Emerging NIST Critical Infrastructure Profile Briefing

A practitioner briefing on the relationship between NIST AI RMF 1.0 and the emerging NIST AI RMF Critical Infrastructure Profile, helping organisations prepare readiness artefacts without treating emerging work as final requirements.

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In development

Upcoming specialist programmes

AI Vendor & Procurement Assurance Agentic AI Governance EU AI Act in Practice AI Security & Resilience AI Audit, Assurance & Evidence AI Lifecycle Governance ISO/IEC 42001 Implementation AI Governance for Energy & Power Systems AI Governance for Cloud & Data Centres
Get updates on new programmes →
Rollout

How programmes will be released

Phase 1
Live pilot delivery

Selected programmes are first delivered to small live groups; learner questions and exercises inform the final course structure.

Phase 2
Practitioner cohorts & workshops

Validated programmes move to assessed cohorts, live implementation clinics, executive briefings and organisation-specific workshops.

Phase 3
Recorded, self-paced learning

Recorded courses are released only after factual review, live testing and learner validation are complete.

Who these programmes are for
Telecom operators & vendorsNOC, SOC & infrastructure ops teamsAI governance, risk & complianceInternal audit & assuranceProcurement & vendor managementCloud & data-centre operatorsCritical-infrastructure organisationsRegulators & public-sectorBoards & senior executives

No coding background is required unless specifically stated for an individual programme.

Also available for your stage

A practitioner's voice for speaking engagements

ITS brings something rare to governance panels: someone who has actually run the autonomous systems everyone is debating how to control. Keynotes, panels and workshops for regulators, operators and standards bodies, in India and globally, in person or remote.

Invite ITS to speak →
01

Lessons from the NOC: what telecom operations teaches AI governance

How decades of running autonomous networks with humans accountable maps onto governing agentic AI.

02

The human-oversight problem in agentic AI systems

Why "human in the loop" is an operational design challenge, not a compliance checkbox.

03

India's role in global technology governance

Why the Global South's operational technology base is a governance asset, not an afterthought.

04

Designing accountability for systems that act on their own

Escalation ladders, audit trails, and the architecture of meaningful human control.

Programme lead

Gaurav Arora · Founder & Director, Institute for Technology Stewardship

About the founder →
Programme independence

ITS Academy programmes are independently developed. References to standards, laws and external organisations are for educational purposes and do not imply sponsorship, accreditation or endorsement. Regulatory content is provided for governance education and implementation guidance and does not constitute legal advice.

Get Academy updates

One list. Every programme update.

Leave your email once, and we'll notify you as pilots open, cohorts launch and new programmes are announced. No separate sign-up per programme.

Have a specific organisational request (pilot, briefing, tabletop)? Contact us directly →